28. Difficult Conversations With Difficult People featuring Ralph Peterson, Management Development Coach, Entrepreneur, & Best Selling Author

#28Difficult Conversations With Difficult People, host William Glass sits down with Ralph Peterson, management development coach, entrepreneur, and best selling author to discuss what makes a great manager. A dynamic conversation that breaks down the myths of management from micromanaging to picking your battles.

Ralph Peterson is the owner and operator of a management development company that helps mission driven organizations dramatically increase profitability, improve efficiency & grow their companies by building Five-Star leadership teams. He is also a #1 Best-Selling Author, professional keynote speaker, a highly sought-after management development coach and master examiner with the American Health Care Association. Ralph has more than 20 years in senior management, organizational development and human resources in the long-term care industry. He has consulted to a wide variety of industries, large and small, bringing a practical approach, sound advice & a great sense of humor to the table.

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